Company name: INTEROC

Project name: SAP Sales & service cloud implementation

Project dates: jul. 2017 – Mar. 2018

Project scope: Implementation of the SAP Sales & Service cloud solution for sales areas with the following scope of processes:
– Integration of SAP Sales & Service cloud with 2 SAP ERP systems and two non-SAP systems
– Commercial management process
– H2 Methodology Process, own of Interoc
– Management and knowledge of farmers, end customers, and analysis of indirect sales potential
– Commercial management of Distributors and Direct clients
– Analysis of Sell In and Sell out in distributors
– Market intelligence at point of sale distributors
– Reports and management indicators of the processes in scope

Industry: Agriculture

Country: Peru

Web page: https://www.interoc.biz/

Company name: RIMAC

Project name: SAP Cloud for Customer Implementation

Project dates: sea. 2016 – Aug. 2016

Project scope: Implementation of the SAP Sales & Service cloud solution for the marketing and sales areas with the following scope of processes:
– Project scope for business; people, companies and annuities
– Automation in lead generation with potential insurance for sale per client and assignment of leads to insurance advisors. Allocation of 15,000 Prospects (Leads) weekly
– Process for monitoring, qualifying and managing prospects
– Process for monitoring insurance renewals
– Process for monitoring commercial development
– Process management reports and indicators

Industry: Insurance

Country: Lima Peru

Web page: https://www.rimac.com/

Company name: Ferreyros

Project name: SAP CRM implementation

Project dates: feb. 2012 – Feb. 2013

Project Scope:

– SAP CRM implementation for two group companies: Ferreyros and Orvisa
– Processes in scope:
- Marketing
- Commercial management
– Attention to Requests, Complaints and Claims.

Industry: Machinery manufacturing

Country: Lima Peru

Web page: https://www.ferreyros.com.pe/

Project name: SAP CRM implementation for real estate marketing and post-sales

Project dates: sea. 2012 – Jan. 2013

Project Scope:

- Marketing
- Commercial management
– Attention to Requests, Complaints and Claims
– Monitoring of the credit separation and approval process for mortgage management.
– Post-sales guarantee process

Industry: IT services and IT consulting

Country: Lima Peru

Company name: Alicorp

Project name:  Successful implementation of SAP CRM for Alicorp.

Project dates: aug. 2009 – Apr. 2010

Project scope: 

Implementation of SAP CRM On Premise solution for the attention and monitoring of complaints and claims in the Call Center:
– Implementation of the client web interaction center for the Alicorp call center
– Integration of SAP CRM with ERP
– Management indicators, reports and analysis for the implemented processes

Industry: Food and beverage manufacturing

Country: Lima Peru

Web page: https://www.alicorp.com.pe/pe/es/