Company name: Melo Group

Project name: Implementation of SAP Sales & Service cloud for Grupo Melo

Project dates: jan. 2020 – Mar. 2021

Project Scope:
– CRM Architect for the definition of the operating model for Machinery, Automotive and Real Estate companies
– SAP Sales & Servic cloud integration with ERP SAP S4 Hana
– Demand generation and commercial management process
– Sales force automation
– Customer service process, requests, complaints and claims
– Pot-sale management process for machinery

Industry: Agriculture / Automotive (Heavy Machinery and Vehicles) / Real Estate

Country: Panama

Web page: https://grupomelo.com/

Company name: POLAK Group

Project name: Commercial and Customer Service Management Optimization Project

Project dates: sept. 2019 – present

Project Scope:
– Commercial management and sales process integrated with SAP ERP
– Collection management process integrated with SAP ERP
– Segmentation process and potential of prospects and clients
– New Product Development Process
– Sample management process for clients

– B2B email campaign management process

Continuity is provided with the support service and process improvements in the SAP Sales and Service cloud solution.

Industry: Chemical manufacturing

Country: Mexico Federal District

Web page: https://www.polakgrupo.com/

Company name: Puremin

Project name: SAP Sales Cloud implementation for commercial management process

Project dates: sea. 2021 – Nov. 2021

Project scope: Implementation of the SAP Sales & Service cloud solution for sales areas with the following scope of processes:
– Integrated view of the client
– Registration and Management of prospects
– Prospect qualification
– Management of sales opportunities and commercial development
– Quote management
– Reports and management indicators of the processes in scope.

Industry: Chemical manufacturing

Country: Mexico

Web page: https://puremin.com/es/

Company name: INTEROC

Project name: SAP Sales & service cloud implementation

Project dates: jul. 2017 – Mar. 2018

Project scope: Implementation of the SAP Sales & Service cloud solution for sales areas with the following scope of processes:
– Integration of SAP Sales & Service cloud with 2 SAP ERP systems and two non-SAP systems
– Commercial management process
– H2 Methodology Process, own of Interoc
– Management and knowledge of farmers, end customers, and analysis of indirect sales potential
– Commercial management of Distributors and Direct clients
– Analysis of Sell In and Sell out in distributors
– Market intelligence at point of sale distributors
– Reports and management indicators of the processes in scope

Industry: Agriculture

Country: Peru

Web page: https://www.interoc.biz/