Experience - Industry - Real Estate

We are passionate about improving customer management processes and customer experience for each of our clients by applying the best practices, requirements and strategy of their business and our previous experience.

Below is our project experience to date:

Company name: Melo Group

Project name: Implementation of SAP Sales & Service cloud for Grupo Melo

Project datesjan. 2020 – Mar. 2021

Project Scope:
– CRM Architect for the definition of the operating model for Machinery, Automotive and Real Estate companies
– SAP Sales & Servic cloud integration with ERP SAP S4 Hana
– Demand generation and commercial management process
– Sales force automation
– Customer service process, requests, complaints and claims
– Pot-sale management process for machinery

Industry: Agriculture / Automotive (Heavy Machinery and Vehicles) / Real Estate

Country: Panama

Web page: https://grupomelo.com/

Project name: SAP CRM implementation for real estate marketing and post-sales

Project dates: sea. 2012 – Jan. 2013

Project Scope:

- Marketing
- Commercial management
– Attention to Requests, Complaints and Claims
– Monitoring of the credit separation and approval process for mortgage management.
– Post-sales guarantee process

Industry: IT services and IT consulting

Country: Lima Peru