{"id":36,"date":"2019-11-11T19:09:09","date_gmt":"2019-11-11T19:09:09","guid":{"rendered":"http:\/\/dberpublicidad.com\/TIGM\/?page_id=36"},"modified":"2024-05-07T14:08:10","modified_gmt":"2024-05-07T14:08:10","slug":"experiencia","status":"publish","type":"page","link":"https:\/\/tigmconsulting-us.com\/en\/experiencia\/","title":{"rendered":"TIGM Consulting Experience"},"content":{"rendered":"<div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1576728938967 vc_row-has-fill vc_row-o-content-bottom vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: left;font-family:Lato;font-weight:300;font-style:normal\" class=\"vc_custom_heading\" >Experience<\/h2><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1576730169692 vc_row-has-fill vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\" id=\"Inicio\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Our projects include a business consulting component that seeks to improve the Customer Experience and Customer Management of our clients:<\/p>\n<ul>\n<li>Analysis and diagnosis of current customer management processes in your company<\/li>\n<li>Business consulting to improve your clients&#039; experience and client management processes in your company<\/li>\n<li>Implementation of software and technological solutions to achieve improved customer satisfaction and improvement in customer management<\/li>\n<\/ul>\n<p><strong>We offer<\/strong> to our prospects and clients <strong>added value and experience<\/strong> in more than <strong>50 projects carried out, in 15 industries and 12 countries\u00a0<\/strong> for more than <strong>20 years of experience<\/strong>.<\/p>\n<p><strong>We are passionate about improving customer management processes and customer experience for each of our clients.<\/strong> applying the best practices, requirements and strategy of your business and our previous experience.<\/p>\n<p>Our experience in software implementation projects for client management areas includes multiple industries and in several countries in Latin America.<\/p>\n<ul>\n<li><a href=\"https:\/\/tigmconsulting-us.com\/en\/experiencia-industria-2-2\/\">Industry experience<\/a><\/li>\n<li><a href=\"https:\/\/tigmconsulting-us.com\/en\/experiencia-pais\/\">Experience by country<\/a><\/li>\n<\/ul>\n<p>Below is our project experience to date:<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1715090664785\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<table style=\"height: 1592px;\" width=\"865\">\n<tbody>\n<tr>\n<td width=\"349\">\n<h4 style=\"text-align: center;\">Industry<\/h4>\n<\/td>\n<td width=\"275\">\n<h4 style=\"text-align: center;\">Country<\/h4>\n<\/td>\n<td width=\"302\">\n<h4 style=\"text-align: center;\">Company name<\/h4>\n<\/td>\n<\/tr>\n<tr>\n<td>Automotive, Machinery and Auto parts<\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Auteco\">Auteco Mobility<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Gecolsa\">GECOLSA<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Honduras<\/td>\n<td><a href=\"#Reasa\">REASA<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Mexico<\/td>\n<td><a href=\"#Dacomsa\">Dacomsa<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Peru<\/td>\n<td><a href=\"#Ferreyros\">Ferreyros SA<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Puerto Rico<\/td>\n<td><a href=\"#Hyundai\">Hyundai of Puerto Rico<\/a><\/td>\n<\/tr>\n<tr>\n<td>Banking and financial services<\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Bancolombia\">Bancolombia<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Fdn\">National Development Finance<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Puerto Rico<\/td>\n<td><a href=\"#BancoPopular\">Popular Bank of Puerto Rico<\/a><\/td>\n<\/tr>\n<tr>\n<td>Real estate<\/td>\n<td>Peru<\/td>\n<td><a href=\"#Coinsa\">Coinsa<\/a><\/td>\n<\/tr>\n<tr>\n<td>Real Estate \/ Automotive \/ Agribusiness<\/td>\n<td>Panama<\/td>\n<td><a href=\"#Melo\">Melo Corporate Group<\/a><\/td>\n<\/tr>\n<tr>\n<td>Mass Consumption (Drinks, Food, Others)<\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Atlantic\">ATLANTIC FS<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Mexico<\/td>\n<td><a href=\"#ABMauri\">AB Mauri<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Mexico<\/td>\n<td><a href=\"#GrupoHarinas\">Flour Group<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Mexico<\/td>\n<td><a href=\"#Sesajal\">Sesajal<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Mexico<\/td>\n<td><a href=\"#ANAJALSA\">ANAJALSA<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Colombina\">Colombina<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Federacion\">National Federation of Coffee Growers of Colombia<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Familia\">Family Group<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Nutresa\">Nutresa<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Peru<\/td>\n<td><a href=\"#Alicorp\">Alicorp<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Venezuela<\/td>\n<td><a href=\"#Ron\">CA Rum Santa Teresa<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Venezuela<\/td>\n<td><a href=\"#Plumrose\">Latin American Plumrose<\/a><\/td>\n<\/tr>\n<tr>\n<td>Experience \u2013 Agro Industry \u2013 Chemistry<\/td>\n<td>Mexico<\/td>\n<td><a href=\"#Polak\">POLAK GROUP<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Mexico<\/td>\n<td><a href=\"#Puremin\">Puremin<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Peru, Colombia, Ecuador<\/td>\n<td><a href=\"#Interoc\">Corporate Interoc<\/a><\/td>\n<\/tr>\n<tr>\n<td>Pharmaceutical<\/td>\n<td>Venezuela<\/td>\n<td><a href=\"#Grupoleti\">LETI Group<\/a><\/td>\n<\/tr>\n<tr>\n<td>Hospitality and Tourism<\/td>\n<td>Mexico<\/td>\n<td><a href=\"#Royal\">Royal Holiday<\/a><\/td>\n<\/tr>\n<tr>\n<td>Oil and gas<\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Biomax\">Biomax<\/a><\/td>\n<\/tr>\n<tr>\n<td>Insurance<\/td>\n<td>Peru<\/td>\n<td><a href=\"#Rimac\">Rimac Insurance and Reinsurance<\/a><\/td>\n<\/tr>\n<tr>\n<td>Services<\/td>\n<td>Colombia<\/td>\n<td><a href=\"#CAFAM\">Cafam<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Colsubsidio\">Colsubsidy<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Comfenalco\">Comfenalco Antioquia<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Informa\">Informa Colombia<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Teledatos\">Teledatos SA<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Dominican Republic<\/td>\n<td><a href=\"#Ageport\">Ageport<\/a><\/td>\n<\/tr>\n<tr>\n<td>Public Services (Utilities)<\/td>\n<td>Venezuela<\/td>\n<td><a href=\"#Electricidad\">Corpoelec (EDC)<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Venezuela<\/td>\n<td><a href=\"#Enelven\">Corpoelec (Enelven)<\/a><\/td>\n<\/tr>\n<tr>\n<td>Telecommunications<\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Etb\">ETB<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Ecuador<\/td>\n<td><a href=\"#Cnt\">CNT Ecuador<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Panama<\/td>\n<td><a href=\"#Cable\">Wave Cable<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Venezuela<\/td>\n<td><a href=\"#Cantv\">CANTV<\/a><\/td>\n<\/tr>\n<tr>\n<td>Wholesalers (Distributors)<\/td>\n<td>Mexico<\/td>\n<td><a href=\"#Tecnolite\">Tecnolite<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Mexico<\/td>\n<td><a href=\"#GrupoSanchez\">Sanchez Group<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Mexico<\/td>\n<td><a href=\"#Actia\">Actia<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Chili<\/td>\n<td><a href=\"#Valvulas\">Industrial Valves SA<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Acesco\">Acesco<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Esenttia\">ESENTTIA<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Spain<\/td>\n<td><a href=\"#SEPIOLSA\">SEPIOLSA<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Mexico<\/td>\n<td><a href=\"#Pennsylvania\">Products Pennsylvania SA de CV<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Mexico<\/td>\n<td><a href=\"#Viakable\">Viakable<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Panama<\/td>\n<td><a href=\"#Feinsa\">Ferreteria Industrial SA<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Dominican Republic<\/td>\n<td><a href=\"#Gerdau\">Gerdau Metaldom<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Venezuela<\/td>\n<td><a href=\"#Epa\">EPA Hardware Store<\/a><\/td>\n<\/tr>\n<tr>\n<td>Retail Sales<\/td>\n<td>Colombia<\/td>\n<td><a href=\"#Cueros\">Velez Leathers<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Colombia<\/td>\n<td><a href=\"#DECORCERAMICA\">DECORCERAMIC<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Guatemala<\/td>\n<td><a href=\"#CEMACO\">CEMACO Group<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Mexico<\/td>\n<td><a href=\"#Decono\">Decon<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_dotted vc_sep_border_width_4 vc_sep_pos_align_center vc_sep_color_grey wpb_animate_when_almost_visible wpb_fadeIn fadeIn vc_separator-has-text\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><h4>Experiences - More than 50 client management projects in 15 Industries and 12 countries<\/h4><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Pennsylvania\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div>\n\t<div id=\"ABMauri\" class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/abmauri.es\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"267\" height=\"74\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-AB-Mauri.png\" class=\"vc_single_image-img attachment-medium\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Company name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>:\u00a0<\/em><\/span><\/strong>AB Mauri<\/p>\n<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Project name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>: Consulting on improving customer management processes and implementation of SAP Sales Service cloud Software solution for business processes and customer management.<\/em><\/span><\/strong><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>: <\/strong><\/em>November 2023 \u2013 present<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW193961516 BCX0\">Project Scope<\/span><span class=\"NormalTextRun SCXW193961516 BCX0\">:<\/span><\/strong><\/em><\/p>\n<p>Implementation of SAP Sales Cloud solution for business processes integrated with SAP ECC ERP:<br \/>\n\u2013 Prospect and customer management (Integrated with SAP ERP ECC)<br \/>\n\u2013 Materials\/Product Management (Integrated with SAP ECC ERP)<br \/>\n\u2013 Management of activities with clients (Calls, Tasks, Visits, Appointments)<br \/>\n\u2013 Management of quotes and sales orders (Orders integrated with SAP ECC ERP)<br \/>\n\u2013 Management indicators, indicators and analysis for the implemented processes<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:<\/strong> <\/span><\/span><\/em><span class=\"TextRun SCXW33076351 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33076351 BCX0\">Massive consume<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country: <\/strong><\/em>Mexico<\/span><\/span><\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"https:\/\/abmauri.es\/\">https:\/\/abmauri.es\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div>\n\t<div id=\"GrupoHarinas\" class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/abmauri.es\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"67\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-Grupo-Harinas-300x67.png\" class=\"vc_single_image-img attachment-medium\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-Grupo-Harinas-300x67.png 300w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-Grupo-Harinas-768x171.png 768w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-Grupo-Harinas.png 952w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Company name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>: Flour Group<\/em><\/span><\/strong><\/p>\n<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Project name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>: Consulting on connectivity migration of the SAP Sales Service Cloud solution from the current ERP ECC system to S4 Hana.<\/em><\/span><\/strong><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>: January 2024<\/strong><\/em>\u00a0\u2013 current events<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW193961516 BCX0\">Project Scope<\/span><span class=\"NormalTextRun SCXW193961516 BCX0\">:<\/span><\/strong><\/em><\/p>\n<p>Migration of the connectivity of the SAP Sales Service Cloud solution integrated with the current SAP ERP and SAP S4 Hana system:<br \/>\n\u2013 Integration migration and functionalities implemented to the new SAP S4 Hana platform<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:<\/strong> <\/span><\/span><\/em><span class=\"TextRun SCXW33076351 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33076351 BCX0\">Massive consume<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country: <\/strong><\/em>Mexico<\/span><\/span><\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"https:\/\/grupoharinas.com.mx\/\">https:\/\/grupoharinas.com.mx\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div>\n\t<div id=\"Tecnolite\" class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/abmauri.es\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-Tecnolite-300x150.png\" class=\"vc_single_image-img attachment-medium\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-Tecnolite-300x150.png 300w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-Tecnolite-1024x512.png 1024w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-Tecnolite-768x384.png 768w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-Tecnolite.png 1182w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Company name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>: Tecnolite (A company of the Contrulita Group)<\/em><\/span><\/strong><\/p>\n<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Project name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>: Consulting on improving customer management processes and implementation of SAP Sales Service cloud Software solution for business processes.<\/em><\/span><\/strong><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>: <\/strong>September <\/em>2023 \u2013 January 2024<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW193961516 BCX0\">Project Scope<\/span><span class=\"NormalTextRun SCXW193961516 BCX0\">:<\/span><\/strong><\/em><\/p>\n<p>Implementation of SAP Sales Cloud solution for business processes integrated with SAP ECC ERP:<br \/>\n\u2013 Prospect and customer management (Integrated with SAP ERP ECC)<br \/>\n\u2013 Materials\/Product Management (Integrated with SAP ECC ERP)<br \/>\n\u2013 Management of activities with clients (Calls, Tasks, Visits, Appointments)<br \/>\n\u2013 Management of quotes and sales orders (Orders integrated with SAP ECC ERP)<br \/>\n\u2013 Coupon request management<br \/>\n\u2013 Management of request and installation of displays<br \/>\n\u2013 Management indicators, indicators and analysis for the implemented processes<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:<\/strong> <\/span><\/span><\/em><span class=\"TextRun SCXW33076351 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33076351 BCX0\">Massive consume<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country: <\/strong><\/em>Mexico<\/span><\/span><\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"https:\/\/tecnolite.mx\/\">https:\/\/tecnolite.mx\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div>\n\t<div id=\"Sesajal\" class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.sesajal.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"210\" height=\"130\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-Sesajal.png\" class=\"vc_single_image-img attachment-medium\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Company name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>:<\/em> <\/span><\/strong>Sesajal<\/p>\n<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Project name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>: <\/em><\/span><em>Consulting on improving customer management processes and implementation of software solutions<\/em><\/strong> for commercial processes and customer management for Human Consumption, Animal Consumption and Exports business lines.<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:<\/strong> <\/em>March. 2024 \u2013 present<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW193961516 BCX0\">Project Scope<\/span><span class=\"NormalTextRun SCXW193961516 BCX0\">:<\/span><\/strong><\/em><\/p>\n<p>Implementation of SAP Sales Cloud solution for business processes and customer management integrated with SAP ERP S4 Hana and SAP B1:<br \/>\n\u2013 Prospect and customer management (Integrated with SAP ERP S4 Hana and SAP B1)<br \/>\n\u2013 Materials\/Product Management (Integrated with SAP ERP S4 Hana and SAP B1)<br \/>\n\u2013 Management of activities with clients (Calls, Tasks, Visits, Appointments)<br \/>\n\u2013 Management of Opportunities, quotes and sales orders and Orders (Orders integrated with SAP ERP S4 Hana and with SAP B1)<br \/>\n\u2013 Customer Service Management Process<br \/>\n\u2013 Management indicators, indicators and analysis for the implemented processes<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:<\/strong> <\/span><\/span><\/em><span class=\"TextRun SCXW33076351 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33076351 BCX0\">Massive consume<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country: <\/strong><\/em>Mexico<\/span><\/span><\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"https:\/\/www.sesajal.com\/\">https:\/\/www.sesajal.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div>\n\t<div id=\"ANAJALSA\" class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.anajalsa.com.mx\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"230\" height=\"230\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-Anajalsa.jpg\" class=\"vc_single_image-img attachment-medium\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-Anajalsa.jpg 230w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-Anajalsa-150x150.jpg 150w\" sizes=\"(max-width: 230px) 100vw, 230px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Company name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>:<\/em> ANAJALSA\u00a0<\/span><\/strong><\/p>\n<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Project name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>: Consulting on improving customer management processes and implementation of SAP Sales Service cloud Software solution for business processes and customer management.<\/em><\/span><\/strong><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:<\/strong> August<\/em> 2023 \u2013 present<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW193961516 BCX0\">Project Scope<\/span><span class=\"NormalTextRun SCXW193961516 BCX0\">:<\/span><\/strong><\/em><\/p>\n<p>Implementation of SAP Sales Cloud solution for business processes and customer management integrated with SAP B1:<br \/>\n\u2013 Prospect and customer management (Integrated with SAP ERP B1)<br \/>\n\u2013 Materials\/Product Management (Integrated with SAP ERP B1)<br \/>\n\u2013 Management of activities with clients (Calls, Tasks, Visits, Appointments)<br \/>\n\u2013 Management of Opportunities, quotes and sales orders (Orders integrated with SAP ERP B1)<br \/>\n\u2013 Management indicators, indicators and analysis for the implemented processes<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:<\/strong> <\/span><\/span><\/em><span class=\"TextRun SCXW33076351 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33076351 BCX0\">Mass Consumption \u2013 Agro Industry<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country: <\/strong><\/em>Mexico<\/span><\/span><\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"https:\/\/www.anajalsa.com.mx\/\">https:\/\/www.anajalsa.com.mx\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div>\n\t<div id=\"Actia\" class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"http:\/\/actia.com.mx\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"209\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-ACTIA-300x209.png\" class=\"vc_single_image-img attachment-medium\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-ACTIA-300x209.png 300w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-ACTIA.png 580w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Company name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>:<\/em> <\/span><\/strong>ACTIA Mx<\/p>\n<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Project name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>: Consulting on improving customer management processes and implementation of SAP Sales Service cloud Software solution for business processes and customer management<\/em><\/span><\/strong>.<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:<\/strong> <\/em>September 2023 \u2013 present<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW193961516 BCX0\">Project Scope<\/span><span class=\"NormalTextRun SCXW193961516 BCX0\">:<\/span><\/strong><\/em><\/p>\n<p>Implementation of SAP Sales Cloud solution for business processes and customer management integrated with SAP ERP B1:<br \/>\n\u2013 Prospect and customer management (Integrated with SAP ERP B1)<br \/>\n\u2013 Materials\/Product Management (Integrated with SAP ERP B1)<br \/>\n\u2013 Management of activities with clients (Calls, Tasks, Visits, Appointments)<br \/>\n\u2013 Management of Opportunities, quotes and sales orders (Orders integrated with SAP ERP B1)<br \/>\n\u2013 Customer Service Management Process<br \/>\n\u2013 Post-Sale Maintenance and Warranty Management Process<br \/>\n\u2013 Management indicators, indicators and analysis for the implemented processes<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:<\/strong> <\/span><\/span><\/em><span class=\"TextRun SCXW33076351 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33076351 BCX0\">Distribution and sale of electronic equipment<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country: <\/strong><\/em>Mexico<\/span><\/span><\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"http:\/\/actia.com.mx\/\">http:\/\/actia.com.mx\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div id=\"GrupoSanchez\" class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/sanchez.com.mx\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"197\" height=\"47\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2024\/05\/Logo-Grupo-Sanchez.png\" class=\"vc_single_image-img attachment-medium\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Company name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>:<\/em> Sanchez Group<\/span><\/strong><\/p>\n<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Project name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>: <\/em><\/span><em>Consulting on improving customer management processes and implementation of software solutions<\/em><\/strong> for business processes and customer management.<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:<\/strong> <\/em>August 2023 \u2013 present<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW193961516 BCX0\">Project Scope<\/span><span class=\"NormalTextRun SCXW193961516 BCX0\">:<\/span><\/strong><\/em><\/p>\n<p>Implementation of SAP Sales Cloud solution for business processes and customer management integrated with SAP S4 Hana ERP:<br \/>\n\u2013 Prospect and customer management (Integrated with SAP ERP S4 Hana)<br \/>\n\u2013 Materials\/Product Management (Integrated with SAP S4 Hana ERP)<br \/>\n\u2013 Management of activities with clients (Calls, Tasks, Visits, Appointments)<br \/>\n\u2013 Management of Opportunities, quotes and sales orders (Orders integrated with SAP S4 Hana ERP)<br \/>\n\u2013 Customer Service Management Process<br \/>\n\u2013 Migration of Monday processes to SAP Service Cloud<br \/>\n\u2013 Management indicators, indicators and analysis for the implemented processes<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:<\/strong> <\/span><\/span><\/em><span class=\"TextRun SCXW33076351 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33076351 BCX0\">Construction materials for wholesale<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country: <\/strong><\/em>Mexico<\/span><\/span><\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"https:\/\/sanchez.com.mx\/\">https:\/\/sanchez.com.mx\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.pennsylvania.com.mx\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/imagen_2022-05-19_114027547.png\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Company name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>:<\/em> <\/span><\/strong>Pennsylvania Products<\/p>\n<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Project name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>: <\/em><\/span><em>Consulting on improving customer management processes and implementation of software solutions<\/em><\/strong> for business processes and customer management.<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:<\/strong> <\/em>May. 2022 \u2013 present<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW193961516 BCX0\">Project Scope<\/span><span class=\"NormalTextRun SCXW193961516 BCX0\">:<\/span><\/strong><\/em><\/p>\n<p>Implementation of SAP Sales Cloud solution for business processes and customer management integrated with SAP S4 Hana ERP:<br \/>\n\u2013 Prospect and customer management (Integrated with SAP ERP S4 Hana)<br \/>\n\u2013 Materials\/Product Management (Integrated with SAP S4 Hana ERP)<br \/>\n\u2013 Management of activities with clients (Calls, Tasks, Visits, Appointments)<br \/>\n\u2013 Management of Opportunities, quotes and sales orders (Orders integrated with SAP S4 Hana ERP)<br \/>\n\u2013 Customer Service Management Process (Tickets integrated with SAP ERP S4 Hana)<br \/>\n\u2013 Management indicators, indicators and analysis for the implemented processes<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:<\/strong> <\/span><\/span><\/em><span class=\"TextRun SCXW33076351 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33076351 BCX0\">Construction materials for wholesale<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country: <\/strong><\/em>Mexico<\/span><\/span><\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"https:\/\/www.pennsylvania.com.mx\/\">https:\/\/www.pennsylvania.com.mx\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Dacomsa\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.pennsylvania.com.mx\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/imagen_2022-05-19_114027547.png\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Company name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>:<\/em> <\/span><\/strong>Pennsylvania Products<\/p>\n<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Project name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>: <\/em><\/span><em>Consulting on improving customer management processes and implementation of software solutions<\/em><\/strong> for business processes and customer management.<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:<\/strong> <\/em>May. 2022 \u2013 present<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW193961516 BCX0\">Project Scope<\/span><span class=\"NormalTextRun SCXW193961516 BCX0\">:<\/span><\/strong><\/em><\/p>\n<p>Implementation of SAP Sales Cloud solution for business processes and customer management integrated with SAP S4 Hana ERP:<br \/>\n\u2013 Prospect and customer management (Integrated with SAP ERP S4 Hana)<br \/>\n\u2013 Materials\/Product Management (Integrated with SAP S4 Hana ERP)<br \/>\n\u2013 Management of activities with clients (Calls, Tasks, Visits, Appointments)<br \/>\n\u2013 Management of Opportunities, quotes and sales orders (Orders integrated with SAP S4 Hana ERP)<br \/>\n\u2013 Customer Service Management Process (Tickets integrated with SAP ERP S4 Hana)<br \/>\n\u2013 Management indicators, indicators and analysis for the implemented processes<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:<\/strong> <\/span><\/span><\/em><span class=\"TextRun SCXW33076351 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33076351 BCX0\">Construction materials for wholesale<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country: <\/strong><\/em>Mexico<\/span><\/span><\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"https:\/\/www.pennsylvania.com.mx\/\">https:\/\/www.pennsylvania.com.mx\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/dacomsa.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"34\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/admin-ajax-1-150x34.png\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong>DACOMSA<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW219628898 BCX0\">Project name<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW219628898 BCX0\"><em><strong>: Consulting on improving customer management processes and implementation of software solutions<\/strong><\/em> for commercial processes and customer management in call centers.<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW140388705 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW140388705 BCX0\"><em><strong>:<\/strong><\/em> jul. 2021 \u2013 Apr. 2022<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW57788239 BCX0\">Project Scope<\/span><span class=\"NormalTextRun SCXW57788239 BCX0\">:<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW57788239 BCX0\"> Implementation and automation of the following customer management processes:<br \/>\n\u2013 Market intelligence, knowledge and management of indirect clients<br \/>\n\u2013 Commercial management of direct clients<br \/>\n\u2013 Implementation of 22 call center customer management processes<br \/>\n\u2013 Implementation of telephone integration for the call center<br \/>\n\u2013 Management indicators of the implemented processes<br \/>\n\u2013 Supplier management; recruitment, evaluation and analysis of continuous operation of suppliers<br \/>\n\u2013 Integrations with systems: SAP ERP, Telephony system and E-Commerce of direct clients<\/span><\/p>\n<p><span class=\"TextRun SCXW220890643 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW220890643 BCX0\"><em><strong>Industry:<\/strong> <\/em>Motor vehicle manufacturing<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW244227526 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW244227526 BCX0\"><em><strong>Country:<\/strong> <\/em>Mexico, Mexico<\/span><\/span><\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"https:\/\/dacomsa.com\/\">https:\/\/dacomsa.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Valvulas\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div id=\"ValvulasIndustriales\" class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.valvulasindustriales.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"44\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/photo.png\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Industrial Valves<\/span><\/p>\n<p><strong><em>Project name:<\/em> <em>Consulting on improving customer management processes and implementation of software solutions<\/em> <\/strong>for commercial processes and customer management in call centers.<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW140388705 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW140388705 BCX0\"><em><strong>: <\/strong><\/em><\/span>nov. 2020 \u2013 present<\/p>\n<p><em><strong>Project scope:<\/strong> <\/em>Implementation of SAP Sales Cloud solution for business processes and customer management in call center integrated with SAP ERP:<br \/>\n\u2013 Prospect and customer management (Integrated with ERP SAP)<br \/>\n\u2013 Materials\/Product Management (Integrated with SAP ERP)<br \/>\n\u2013 Management of activities with clients (Calls, Tasks, Visits, Appointments)<br \/>\n\u2013 Management of Opportunities, quotes and sales orders (Orders integrated with the ERP)<br \/>\n\u2013 Customer management process in call center. Channels: Email and Telephone)<br \/>\n\u2013 Management indicators, indicators and analysis for the implemented processes<\/p>\n<p><span class=\"TextRun SCXW220890643 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW220890643 BCX0\"><em><strong>Industry:<\/strong> Construction materials for wholesale<\/em><\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW244227526 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW244227526 BCX0\"><em><strong>Country:<\/strong> Chili<\/em><\/span><\/span><\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"https:\/\/www.valvulasindustriales.com\/\">https:\/\/www.valvulasindustriales.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Feinsa\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"http:\/\/www.feinsa.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"60\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/Ferreteria-Industrial_12734.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">FEINSA<\/span><\/p>\n<p><em><strong>Project name<\/strong><\/em>:<em><strong> Consulting on improving customer management processes and implementation of software solutions<\/strong> <\/em>for business processes and customer management.<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>: <\/strong><\/em>nov. 2020 \u2013 present<\/span><\/p>\n<p><em><strong>Project Scope<\/strong><\/em>: Implementation of SAP Sales Service Cloud solution for business processes and customer management in call center integrated with SAP ERP:<br \/>\n\u2013 Prospect and customer management (Integrated with ERP SAP)<br \/>\n\u2013 Materials\/Product Management (Integrated with SAP ERP)<br \/>\n\u2013 Management of activities with clients (Calls, Tasks, Visits, Appointments)<br \/>\n\u2013 Management of Opportunities, quotes and sales orders (Orders integrated with ERP SAP)<br \/>\n\u2013 Customer management process in call center<br \/>\n\u2013 Management indicators, indicators and analysis for the implemented processes<\/p>\n<p>The implementation of the project is successfully completed and continuity is provided with a support contract and improvements in the SAP and Service Sales Cloud solution.<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em>Construction materials for wholesale<\/p>\n<p><em><strong>Country:<\/strong>\u00a0<\/em>Panama<\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"http:\/\/www.feinsa.com\/\">http:\/\/www.feinsa.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Polak\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.polakgrupo.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/img-logo-aliados01-150x150.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"polak-grupo\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/img-logo-aliados01-150x150.jpg 150w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/img-logo-aliados01.jpg 300w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">POLAK Group<\/span><\/p>\n<p><em><strong>Project name<\/strong><\/em>: <strong><em>Consulting on improving customer management processes and implementation of software solutions<\/em><\/strong> customer management.<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW140388705 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW140388705 BCX0\"><em><strong>: <\/strong><\/em>sept. 2019 \u2013 present<\/span><\/p>\n<p><em><strong>Project Scope<\/strong><\/em>:<br \/>\n\u2013 Commercial management and sales process integrated with SAP ERP<br \/>\n\u2013 Collection management process integrated with SAP ERP<br \/>\n\u2013 Segmentation process and potential of prospects and clients<br \/>\n\u2013 New Product Development Process<br \/>\n\u2013 Sample management process for clients<\/p>\n<p>\u2013 B2B email campaign management process<\/p>\n<p>Continuity is provided with the support service and process improvements in the SAP Sales and Service cloud solution.<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Chemical manufacturing<\/span><\/span><\/p>\n<p><em><strong>Country:\u00a0<\/strong><\/em>Mexico Federal District<\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"https:\/\/www.polakgrupo.com\/\">https:\/\/www.polakgrupo.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Gerdau\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/gerdaumetaldom.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/gerdau.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"logo-gerdau\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Gerdau Metaldom<\/span><\/p>\n<p><em><strong>Project name<\/strong><\/em>: <em><strong>Support and continuous improvement<\/strong> in customer management processes<\/em> and functional improvement in customer management software solution.<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>: <\/strong><\/em>jan. 2018 \u2013 present<\/span><\/p>\n<p><em><strong>Project Scope<\/strong><\/em>:<br \/>\n\u2013 Implementation of Collections scenario in SAP Sales Cloud integrated with SAP ERP<br \/>\n\u2013 Incident process implementation<br \/>\n\u2013 Implementation of accelerator for order creation<br \/>\n\u2013 Cloud Marketing Training<br \/>\n\u2013 Improvements and optimization in commercial processes<br \/>\n\u2013 Support in operational continuity<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Construction materials for wholesale<\/span><\/span><\/p>\n<p><em><strong>Country: <\/strong><\/em>Dominican Republic<\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"https:\/\/gerdaumetaldom.com\/\">https:\/\/gerdaumetaldom.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Ageport\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/ageport.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/agport.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"Logo-agport\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Ageport<\/span><\/p>\n<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Project name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>: Consulting on improving customer management processes and implementation of software solutions <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">for sales and customer service areas.<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>sept. 2020 \u2013 May. 2022<\/span><\/p>\n<p><em><strong>Project Scope<\/strong><\/em>: Implementation of the SAP Sales &amp; Service cloud solution for the sales and customer service areas with the following scope of processes:<br \/>\n\u2013 Implementation without integration to the shipping management system<br \/>\n\u2013 Implementation of the B2B demand generation and commercial management process<br \/>\n\u2013 Implementation of customs management process<br \/>\n\u2013 Implementation of BLs management process integrated with Shipping Companies<br \/>\n\u2013 Support in operational continuity and continuous improvement.<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:<\/strong>\u00a0<\/span><\/span><\/em>Marine transport<\/p>\n<p><em><strong>Country:<\/strong>\u00a0<\/em>Dominican Republic<\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"https:\/\/ageport.com\/\">https:\/\/ageport.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Atlantic\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/atlantic.la\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/atlantic.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"logo-atlantic\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Atlantic SF<\/span><\/p>\n<p><em><strong>Project name: Consulting on improvement of customer management processes and implementation of software solution <\/strong><\/em>customer management.<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW193961516 BCX0\">Project Scope<\/span><span class=\"NormalTextRun SCXW193961516 BCX0\">:<\/span><\/strong><\/em><br \/>\n\u2013 Process: Order management: Complete monitoring of the Order to Delivery process<br \/>\n\u2013 Process: Prospect and customer segmentation management: Market Potential Analysis<br \/>\n\u2013 Process: Management of credit applications<br \/>\n\u2013 Process: Collection management prioritized by age and amount<\/p>\n<p>The project is completed successfully and the support and continuous improvement contract is continued on the SAP Sales Cloud platform<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:\u00a0<\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Consumer services<\/span><\/span><\/p>\n<p><em><strong>Country:\u00a0<\/strong><\/em>Medellin Colombia<\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"https:\/\/atlantic.la\/\">https:\/\/atlantic.la\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Puremin\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/puremin.com\/es\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"71\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/admin-ajax-4.png\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name:\u00a0<\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Puremin<\/span><\/p>\n<p><em><strong>Project name<\/strong><\/em>:<em><strong> Consulting on improving customer management processes and implementation of software solutions<\/strong><\/em> for commercial management process.<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>sea. 2021 \u2013 Nov. 2021<\/span><\/p>\n<p><em><strong>Project scope:<\/strong><\/em> Implementation of the SAP Sales &amp; Service cloud solution for sales areas with the following scope of processes:<br \/>\n\u2013 Integrated view of the client<br \/>\n\u2013 Registration and Management of prospects<br \/>\n\u2013 Prospect qualification<br \/>\n\u2013 Management of sales opportunities and commercial development<br \/>\n\u2013 Quote management<br \/>\n\u2013 Reports and management indicators of the processes in scope.<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:\u00a0<\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Chemical manufacturing<\/span><\/span><\/p>\n<p><em><strong>Country:\u00a0<\/strong><\/em>Mexico<\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"https:\/\/puremin.com\/es\/\">https:\/\/puremin.com\/es\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"SEPIOLSA\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/sepiolsa.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"125\" height=\"33\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/admin-ajax-6.png\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">SEPIOLSA<\/span><\/p>\n<p><em><strong>Project name<\/strong><\/em>: Consulting on improving customer management processes and implementation of software solutions for commercial management processes.<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>sea. 2021 \u2013 Nov. 2021<\/span><\/p>\n<p><em><strong>Project Scope<\/strong><\/em>: Implementation of the SAP Sales &amp; Service cloud solution for sales areas with the following scope of processes:<br \/>\n\u2013 Integrated view of the client<br \/>\n\u2013 Registration and Management of prospects<br \/>\n\u2013 Prospect qualification<br \/>\n\u2013 Management of sales opportunities and commercial development<br \/>\n\u2013 Quote management<br \/>\n\u2013 Reports and management indicators of the processes in scope.<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em>Azuqueca de Henares Mining, Guadalajara<\/p>\n<p><em><strong>Country: <\/strong><\/em>Spain<\/p>\n<p><em><strong>Web page<\/strong><\/em>:\u00a0 <a href=\"https:\/\/sepiolsa.com\/\">https:\/\/sepiolsa.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"CEMACO\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.cemaco.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/8k-waRsG_400x400-150x150.jpeg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/8k-waRsG_400x400-150x150.jpeg 150w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/8k-waRsG_400x400-300x300.jpeg 300w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/8k-waRsG_400x400.jpeg 400w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">CEMACO<\/span><\/p>\n<p><em><strong>Project name: <\/strong><\/em>Application of improvements to customer management processes and SAP Sales Cloud Solution<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>sea. 2021 \u2013 July 2021<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW193961516 BCX0\">Project Scope:<\/span><\/strong><\/em><\/p>\n<p>\u2013 Implementation of calculation in quotes aligned to the POS system<br \/>\n\u2013 Adjustments to PDF formats of the commercial area for the sales process.<\/p>\n<p>The quoting process was optimized to improve customer service and commercial management time.<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:\u00a0<\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Retail sale<\/span><\/span><\/p>\n<p><em><strong>Country:<\/strong>\u00a0<\/em>Guatemala<\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"https:\/\/www.cemaco.com\/\">https:\/\/www.cemaco.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Viakable\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/viakable.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"22\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/via.png\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Viakable<\/span><\/p>\n<p><em><strong>Project name<\/strong><\/em>: Consulting on improvement of customer management processes and implementation of software solution for commercial management process<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>: <\/strong><\/em><\/span>jul. 2020 \u2013 Mar. 2021<\/p>\n<p><em><strong>Project Scope<\/strong><\/em>: SAP Sales &amp; Services Cloud implementation integrated with SAP CPQ and Own ERP system<br \/>\n\u2013 Commercial management process for cable units<br \/>\n\u2013 Process for management and qualification of prospects<br \/>\n\u2013 Process for management of Opportunities and Commercial development<br \/>\n\u2013 Quote process integration with SAP CPQ<br \/>\n\u2013 Campaign management process via email<br \/>\n\u2013 Integration with non-SAP ERP system and homemade workflow system. 25 integrations were implemented.<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Manufacture of household appliances, electrical and electronic equipment<\/span><\/span><\/p>\n<p><em><strong>Country: <\/strong><\/em>Mexico<\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/viakable.com\/\">https:\/\/viakable.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Melo\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/grupomelo.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"37\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/logo-e1441049596874.png\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Melo Group<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> Implementation of SAP Sales &amp; Service cloud for Grupo Melo<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>jan. 2020 \u2013 Mar. 2021<\/span><\/p>\n<p><em><strong>Project Scope:<\/strong><\/em><br \/>\n\u2013 CRM Architect for the definition of the operating model for Machinery, Automotive and Real Estate companies<br \/>\n\u2013 SAP Sales &amp; Servic cloud integration with ERP SAP S4 Hana<br \/>\n\u2013 Demand generation and commercial management process<br \/>\n\u2013 Sales force automation<br \/>\n\u2013 Customer service process, requests, complaints and claims<br \/>\n\u2013 Pot-sale management process for machinery<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:<\/strong> Agriculture \/ Automotive (Heavy Machinery and Vehicles) \/ Real Estate<\/span><\/span><\/em><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country:<\/strong> Panama<\/em><\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/grupomelo.com\/\">https:\/\/grupomelo.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Decono\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"http:\/\/www.decono.mx\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"52\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/admin-ajax-_1_-150x52.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\" id=\"Decono\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">DECON<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> SAP Sales &amp; Service cloud Implementation Project for DECONO.<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>: <\/strong><\/em>jul. 2020 \u2013 Feb. 2021<\/span><\/p>\n<p><em><strong>Project Scope:<\/strong><\/em><br \/>\n\u2013 SAP Sales cloud integration with SAP ERP for Master Data and business process<br \/>\n\u2013 Management of campaigns via email for direct clients<br \/>\n\u2013 Commercial Management for development of new clients, quotes and orders<br \/>\n\u2013 Customer service management<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Hardware store<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country:<\/strong>\u00a0<\/em>Hermosillo, Sonora, Mexico<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"http:\/\/www.decono.mx\/\">http:\/\/www.decono.mx\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Hyundai\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/hyundaipr.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/hyndai.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"logo-hyundai\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Hyundai of Puerto Rico<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> Implementation of SAP Marketing (On Premise), SAP Cloud for Customer (SAP Sales and service) solutions.<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:<\/strong>\u00a0<\/em><\/span>jun. 2018 \u2013 June 2019<\/p>\n<p>Hyundai de Puerto Rico is the company responsible for distribution; marketing, sales and after-sales services of the Hyundai automobile brand to single and multi-brand dealers in Puerto Rico.<\/p>\n<p><em><strong>Project Scope:<\/strong><\/em><br \/>\nImplementation of the following list of processes:<br \/>\n\u2013 Marketing Campaign Management: Process for defining and managing target customer segments to be used in email marketing campaigns. Business process integrated with ERP, SAP SAP Cloud for Customer and third-party mass email message service.<br \/>\n\u2013 Demand Generation: Implementation of demand for the identification, mass loading and management of prospects and qualification of the same for shipment to the commercial area for business development.<br \/>\n\u2013 Customer service: registration and management of requests, complaints and claims from dealers and end customers.<br \/>\n\u2013 After Sales<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Motor vehicle manufacturing<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country:\u00a0<\/strong><\/em>Cata\u00f1o, Puerto Rico<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em><a href=\"https:\/\/hyundaipr.com\/\"> https:\/\/hyundaipr.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Comfenalco\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.comfenalcoantioquia.com.co\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/comfenalco.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"logo-comfenalco\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Comfenalco Antioquia<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> Support for improvements in SAP Sales &amp; Service Cloud<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>sea. 2018 \u2013 Dec. 2018<\/span><\/p>\n<p><em><strong>Project scope:<\/strong><\/em> Implementation of the SAP Sales &amp; Service cloud solution for sales areas with the following scope of processes:<br \/>\n\u2013 Support and improvement in reports and analytics on the SAP Sales Cloud platform<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Services for the individual and family<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country:<\/strong>\u00a0<\/em>Medellin, Antioquia, Colombia<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.comfenalcoantioquia.com.co\/\">https:\/\/www.comfenalcoantioquia.com.co\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Informa\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.informacolombia.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"62\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/admin-ajax-_3_.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">INFORMA Colombia<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> Implementation of SAP C4C for the business process<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>dec. 2017 \u2013 May. 2018<\/span><\/p>\n<p><em><strong>Project Scope:<\/strong><\/em><br \/>\n\u2013 Commercial management process<br \/>\n\u2013 Customer service process, requests, complaints and claims<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Information services<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country:<\/strong>\u00a0<\/em>Bogot\u00e1, Capital District, Colombia<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.informacolombia.com\/\">https:\/\/www.informacolombia.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Cable\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.cableonda.com\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/cale.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"logo-cable-onda\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Wave Cable<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> SAP Service cloud implementation for call center<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>nov. 2017 \u2013 Mar. 2018<\/span><\/p>\n<p><em><strong>Project Scope:<\/strong><\/em><br \/>\n\u2013 Hybris Service implementation project for a 50-person call center in multichannel service, telephone, email, web forms and chat.<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:<\/strong>\u00a0<\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Telecommunications<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country:<\/strong>\u00a0<\/em>Panama<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.cableonda.com\">https:\/\/www.cableonda.com<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Interoc\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.interoc.biz\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"105\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/admin-ajax-1.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">INTEROC<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> SAP Sales &amp; service cloud implementation<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>jul. 2017 \u2013 Mar. 2018<\/span><\/p>\n<p><em><strong>Project scope:<\/strong><\/em> Implementation of the SAP Sales &amp; Service cloud solution for sales areas with the following scope of processes:<br \/>\n\u2013 Integration of SAP Sales &amp; Service cloud with 2 SAP ERP systems and two non-SAP systems<br \/>\n\u2013 Commercial management process<br \/>\n\u2013 H2 Methodology Process, own of Interoc<br \/>\n\u2013 Management and knowledge of farmers, end customers, and analysis of indirect sales potential<br \/>\n\u2013 Commercial management of Distributors and Direct clients<br \/>\n\u2013 Analysis of Sell In and Sell out in distributors<br \/>\n\u2013 Market intelligence at point of sale distributors<br \/>\n\u2013 Reports and management indicators of the processes in scope<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:<\/strong>\u00a0<\/span><\/span><\/em><span class=\"TextRun SCXW33076351 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33076351 BCX0\">Agriculture<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country: <\/strong><\/em>Peru<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.interoc.biz\/\">https:\/\/www.interoc.biz\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Reasa\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.reasa.hn\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/reasa.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"logo-reasa\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">REASA<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> SAP Sales Cloud implementation integrated with SAP B1<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>sea. 2017 \u2013 July 2017<\/span><\/p>\n<p><em><strong>Project scope:<\/strong><\/em> Implementation of the SAP Sales &amp; Service cloud solution for sales areas with the following scope of processes:<br \/>\n\u2013 Installation of the components required for integration.<br \/>\n\u2013 Technical configuration of the integration between B1 and C4C.<br \/>\n\u2013 Functional configuration of the integration between B1 and C4C<br \/>\n\u2013 Scenarios included in scope:<br \/>\n\u2013 Commercial management process for new and used vehicles<br \/>\n\u2013 Master Data:<br \/>\n- Products<br \/>\n\u2013 Clients\/Prospects<br \/>\n- Addresses<br \/>\n\u2013 Contact persons<br \/>\n\u2013 Business processes:<br \/>\n- Prices<br \/>\n- Quotes<br \/>\n\u2013 Orders<br \/>\n\u2013 Transfer of knowledge of the integration to client consultants.<br \/>\n\u2013 Process management reports and indicators<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Motor vehicle manufacturing<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country: <\/strong><\/em>Tegucigalpa, Francisco Morazan, Honduras<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.reasa.hn\/\">https:\/\/www.reasa.hn\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Fdn\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.fdn.com.co\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"109\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/admin-ajax-_2_-1-150x109.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">National Development Finance<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> SAP Cloud for Customer Implementation<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>feb. 2017 \u2013 June 2017<\/span><\/p>\n<p><em><strong>Project Scope:<\/strong><\/em><br \/>\n\u2013 Implementation of SAP C4C for the FDN commercial process.<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:\u00a0<\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Financial services<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country:\u00a0<\/strong><\/em>Bogot\u00e1, Capital District, Colombia<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.fdn.com.co\/\">https:\/\/www.fdn.com.co\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Esenttia\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.esenttia.co\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/esenttia.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"logo-esenttia\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Esenttia<\/span><\/p>\n<p><em><strong>Project name:<\/strong> <\/em>Implementation of the SAP C4C project.<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>may. 2016 \u2013 Oct. 2016<\/span><\/p>\n<p><em><strong>Project Scope:<\/strong><\/em><br \/>\n\u2013 Customer service processes<br \/>\n\u2013 Commercial management process.<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Manufacturing of plastic products<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country: <\/strong><\/em>Barranquilla, Atl\u00e1ntico, Colombia<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.esenttia.co\/\">https:\/\/www.esenttia.co\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Rimac\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.rimac.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/rimac.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"logo-rimac\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">RIMAC<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> SAP Cloud for Customer Implementation<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>sea. 2016 \u2013 Aug. 2016<\/span><\/p>\n<p><em><strong>Project scope:<\/strong><\/em> Implementation of the SAP Sales &amp; Service cloud solution for the marketing and sales areas with the following scope of processes:<br \/>\n\u2013 Project scope for business; people, companies and annuities<br \/>\n\u2013 Automation in lead generation with potential insurance for sale per client and assignment of leads to insurance advisors. Allocation of 15,000 Prospects (Leads) weekly<br \/>\n\u2013 Process for monitoring, qualifying and managing prospects<br \/>\n\u2013 Process for monitoring insurance renewals<br \/>\n\u2013 Process for monitoring commercial development<br \/>\n\u2013 Process management reports and indicators<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Insurance<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country:\u00a0<\/strong><\/em>Lima Peru<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.rimac.com\/\">https:\/\/www.rimac.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Auteco\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.auteco.com.co\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/auteco.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"logo-auteco\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Auteco<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> SAP hybris C4C implementation for commercial management and service cases to its national distributors<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>feb. 2016 \u2013 Apr. 2016<\/span><\/p>\n<p><em><strong>Project Scope:<\/strong><\/em><br \/>\n\u2013 Understanding and analysis of requirements in the commercial and customer service areas<br \/>\n\u2013 Definition of scope and implementation of SAP hybris Cloud for Customer in a pilot model to support the commercial management and case management of Auteco distributors: Visit management, integrated customer view, suggested order and market analysis.<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Motor vehicle manufacturing<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country: <\/strong><\/em>Medellin, Antioquia, Colombia<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.auteco.com.co\/\">https:\/\/www.auteco.com.co\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Nutresa\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/gruponutresa.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/nutresa.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"logo-nutresa\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Nutresa<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> Implementation of SAP CRM On Premise integration with SAP ERP for Servicios Nutresa and SAP CRM On Premise solution adoption roadmap<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>nov. 2014 \u2013 Oct. 2015<\/span><\/p>\n<p><em><strong>Project scope:<\/strong><\/em> Implementation of SAP CRM On Pemise solution for group master data integrated with SAP ERP:<br \/>\n\u2013 Installation and integration of SAP CRM on Premise integrated into the SAP ERP of Servicios Nutrea<br \/>\n\u2013 Understanding of customer management requirements of the main group companies and definition of SAP CRM implementation roadmap for the year 2015 to 2017.<br \/>\n\u2013 Solution design in SAP CRM for the following business processes:<br \/>\n\u2014 Money laundering and terrorist financing (LA\/FT)<br \/>\n\u2014 Commercial Management for companies<br \/>\n\u2014 Trade Management<br \/>\n\u2014 Customer service management<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Food and beverage services<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country: <\/strong><\/em>Medellin, Antioquia, Colombia<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em><a href=\"https:\/\/gruponutresa.com\/\"> https:\/\/gruponutresa.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Acesco\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.acesco.com.co\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/descarga-150x150.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/descarga-150x150.jpg 150w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/descarga.jpg 200w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Acesco<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> SAP Sales cloud implementation<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>sept. 2014 \u2013 June 2015<\/span><\/p>\n<p><em><strong>Project scope:<\/strong><\/em> Implementation of the SAP Sales &amp; Service cloud solution for sales areas with the following scope of processes:<br \/>\n\u2013 SAP Sales cloud implementation integrated with SAP ERP<br \/>\n\u2013 Commercial management process<br \/>\n\u2013 Customer service management process, requests, complaints and claims<br \/>\n\u2013 Reports and management indicators of the processes in scope<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Mining<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country:\u00a0<\/strong><\/em>Atl\u00e1ntico, Colombia<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.acesco.com.co\/\">https:\/\/www.acesco.com.co\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Colombina\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/colombina.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/colombina.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"logo-colombina\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Colombina<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> Successful implementation of SAP CRM On Premise \/ SAP Retail Execution \/ SAP Marketing integrated with SAP ERP.<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>oct. 2013 \u2013 Nov. 2014<\/span><\/p>\n<p><em><strong>Project scope:<\/strong><\/em> Implementation of SAP CRM On Premise \/ SAP Retail Execution \/ SAP Marketing solutions integrated with SAP ERP including the following business processes:<br \/>\n\u2013 Trade Marketing Process and audit at point of sale: Allows optimal planning, execution and management of visits to evaluate and monitor market participation at Point of Sale for mass consumption products and related industries.<br \/>\n\u2013 Pre-sales and order taking process: Allows you to optimally take orders for the pre-sales sales force. Pilot is activated for 100 pre-sales sellers.<br \/>\n\u2013 The process of segmentation and marketing campaigns allows, based on the evaluation of Market, Customer and product variables, to evaluate and define target groups for taking actions in a sales operation.<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Food and beverage services<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country:\u00a0<\/strong><\/em>Cali, Cauca Valley, Colombia<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/colombina.com\/\">https:\/\/colombina.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Biomax\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.biomax.co\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/biomax.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"logo-biomax\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Biomax<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> Implementation of SAP CRM On Premise integrated with SAP ECC (ERP) to support the visit planning process, operation and evaluation of Service stations and collection of Customer Segmentation attributes.<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>sea. 2013 \u2013 Nov. 2013<\/span><\/p>\n<p><em><strong>Project Scope:<\/strong><\/em> Implementation of SAP CRM On Premise integrated with SAP ECC (ERP) to support the visit planning process, operation and evaluation of Service stations and collection of Customer Segmentation attributes. The SAP Retail Execution (Rex) solution was integrated into the implementation to support the commercial mobile operation and SAP Financial Fact Sheet to support the portfolio and financial management of each client on iPad mobile devices.<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:<\/strong>\u00a0<\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Oil and gas<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country:\u00a0<\/strong><\/em>Colombia<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.biomax.co\/\">https:\/\/www.biomax.co\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"DECORCERAMICA\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.decorceramica.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"48\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/AnyConv.com__admin-ajax-4.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">DECORCERAMIC<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> SAP CRM implementation for commercial process and customer service<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>oct. 2012 \u2013 Aug. 2013<\/span><\/p>\n<p><em><strong>Project Scope:<\/strong><\/em><br \/>\n\u2013 Lead Management<br \/>\n- Commercial management<br \/>\n\u2013 Attention to Requests, Complaints and Claims<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:<\/strong>\u00a0<\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Construction<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country: <\/strong><\/em>Cali, Cauca Valley, Colombia<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.decorceramica.com\/\">https:\/\/www.decorceramica.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Cueros\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.velez.com.co\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/velez.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"logo-velez\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Velez Leathers<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> SAP CRM implementation<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:\u00a0<\/strong><\/em>oct. 2012 \u2013 July 2013<\/span><\/p>\n<p><em><strong>Project Scope:<\/strong><\/em><br \/>\n\u2013 Loyalty Program<br \/>\n\u2013 Management of marketing campaigns<br \/>\n\u2013 Customer complaints management<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:<\/strong>\u00a0<\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Textile and fashion industry for retail sale<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country:\u00a0<\/strong><\/em>Medellin, Antioquia, Colombia<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.velez.com.co\/\">https:\/\/www.velez.com.co\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Ferreyros\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.ferreyros.com.pe\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/ferreyros.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"logo-ferreyros\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Ferreyros<\/span><\/p>\n<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Project name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">SAP CRM implementation<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>: <\/strong><\/em>feb. 2012 \u2013 Feb. 2013<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW193961516 BCX0\">Project Scope<\/span><span class=\"NormalTextRun SCXW193961516 BCX0\">:<\/span><\/strong><\/em><\/p>\n<p>\u2013 SAP CRM implementation for two group companies: Ferreyros and Orvisa<br \/>\n\u2013 Processes in scope:<br \/>\n- Marketing<br \/>\n- Commercial management<br \/>\n\u2013 Attention to Requests, Complaints and Claims.<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Machinery manufacturing<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country: <\/strong><\/em>Lima Peru<\/span><\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.ferreyros.com.pe\/\">https:\/\/www.ferreyros.com.pe\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Coinsa\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/coinsasas.com\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/AnyConv.com__1633467873345-150x150.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/AnyConv.com__1633467873345-150x150.jpg 150w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/AnyConv.com__1633467873345.jpg 200w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Project name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">SAP CRM implementation for real estate marketing and post-sales<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>:<\/strong> sea. 2012 \u2013 Jan. 2013<\/em><\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW193961516 BCX0\">Project Scope<\/span><span class=\"NormalTextRun SCXW193961516 BCX0\">:<\/span><\/strong><\/em><\/p>\n<p>- Marketing<br \/>\n- Commercial management<br \/>\n\u2013 Attention to Requests, Complaints and Claims<br \/>\n\u2013 Monitoring of the credit separation and approval process for mortgage management.<br \/>\n\u2013 Post-sales guarantee process<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry: <\/strong><\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">IT services and IT consulting<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country:\u00a0<\/strong><\/em>Lima Peru<\/span><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Cnt\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.cnt.com.ec\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/AnyConv.com__1595427953286.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">National Telecommunications Corporation of Ecuador<\/span><\/p>\n<p><strong><em><span class=\"NormalTextRun SCXW253823239 BCX0\">Project name<\/span><\/em><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">SAP CRM Implementation for Telecommunications<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW112463203 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW112463203 BCX0\"><em><strong>: <\/strong><\/em>feb. 2011 \u2013 June 2012<\/span><\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW193961516 BCX0\">Project Scope<\/span><span class=\"NormalTextRun SCXW193961516 BCX0\">:<\/span><\/strong><\/em><\/p>\n<p>\u2013 Scope of processes.<br \/>\n- Marketing<br \/>\n\u2013 B2B and B2C Commercial Management<br \/>\n\u2013 Registration of services and supply,<br \/>\n\u2013 Management of service orders for contract modifications<br \/>\n\u2013 Attention to Requests, Complaints.<\/p>\n<p><em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\"><strong>Industry:<\/strong> \u00a0<\/span><\/span><\/em><span class=\"TextRun SCXW203391881 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203391881 BCX0\">Telecommunications<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Country:\u00a0<\/strong><\/em>Quito, Pichincha, Ecuador<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW38490387 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38490387 BCX0\"><em><strong>Web page: <\/strong><\/em><a href=\"https:\/\/www.cnt.com.ec\/\">https:\/\/www.cnt.com.ec\/<\/a><\/span><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Federacion\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/federaciondecafeteros.org\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/AnyConv.com__1652479733052.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">National Federation of Cefeteros of Colombia<\/span><\/p>\n<p><strong><em>Project name: <\/em><\/strong>SAP CRM implementation for the sales force<\/p>\n<p><em><strong><span class=\"NormalTextRun SCXW140388705 BCX0\">Project dates<\/span><\/strong><\/em><span class=\"NormalTextRun SCXW140388705 BCX0\"><em><strong>:\u00a0<\/strong><\/em>nov. 2011 \u2013 Apr. 2012<\/span><\/p>\n<p><em><strong>Project scope:<\/strong>\u00a0<\/em><\/p>\n<p>\u2013 Guarantee the design and adequate implementation of the SAP CRM solution in the Commercial Management process for the Green and Freeze Dried Coffee organizations with reach to the entire commercial force worldwide.<\/p>\n<p><span class=\"TextRun SCXW220890643 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW220890643 BCX0\"><em><strong>Industry:<\/strong>\u00a0<\/em>Agriculture<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW244227526 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW244227526 BCX0\"><em><strong>Country:<\/strong>\u00a0<\/em>Bogot\u00e1, Capital District, Colombia<\/span><\/span><\/p>\n<p><em><strong>Web page<\/strong><\/em>: <a href=\"https:\/\/federaciondecafeteros.org\/\">https:\/\/federaciondecafeteros.org\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Bancolombia\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.bancolombia.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2019\/12\/grupo.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"logo-grupo-bancolombia\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Bancolombia<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> SAP CRM Solution Architect<\/p>\n<p><em><strong>Project dates:<\/strong><\/em> feb. 2010 \u2013 Mar. 2012<\/p>\n<p><em><strong>Project scope:<\/strong><\/em><\/p>\n<p>\u2013 Support in review and recommendations to the BBP of the first phase of the CRM project for Bancolombia: Phase Scope; Customer linking and updating process on the SAP CRM platform.<\/p>\n<p>\u2013 Functional Leader of the Design Phase for the implementation of the Opening processes of Passive Banking Products (Savings Account, Checking Account and CDTs) for the Bancolombia Miami, Cayman, Panana and Puerto Rico Agencies.<\/p>\n<p>\u2013 Functional Leader for the Bancolombia Product Design phase for the implementation of the Openings (Account Origination) and News processes for the products:<br \/>\n\u2013 Debit and Credit Cards.<br \/>\n\u2013Trade.<br \/>\n- Passives.<br \/>\n- Briefcase.<br \/>\n- Guarantee.<\/p>\n<p>\u2013 The required business processes were supported in the following SAP CRM functionality:<br \/>\n-Master data:<br \/>\n-Organizational structure.<br \/>\n\u2013 Commercial Interlocutor.<br \/>\n\u2013 Products and Prices.<br \/>\n\u2013 Processes included in scope:<br \/>\n\u2013 Account Origination. CRm scenario for the Financial industry.<br \/>\n\u2013 Service Request.<br \/>\n\u2013 Case Management.<br \/>\n- Activities.<br \/>\n- Opportunities.<\/p>\n<p><em><strong>Industry:<\/strong><\/em> Banking<\/p>\n<p><em><strong>Country:<\/strong><\/em> Medellin, Antioquia, Colombia<\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.bancolombia.com\/\">https:\/\/www.bancolombia.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Familia\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.grupofamilia.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/AnyConv.com__1635874011325.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Family Group<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> Quality assurance in the technical upgrade of SAP CRM<\/p>\n<p><em><strong>Project dates:<\/strong><\/em> sept. 2011 \u2013 Jan. 2012<\/p>\n<p><em><strong>Project scope:<\/strong><\/em><\/p>\n<p>\u2013 Advise from a functional point of view on the upgrade process of the SAP CRM solution and monitor and control, PMO, the Basis technical activities of the project.<\/p>\n<p><em><strong>Industry:<\/strong><\/em> Manufacture<\/p>\n<p><em><strong>Country:<\/strong><\/em> Medellin, Antioquia, Colombia<\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.grupofamilia.com\/\">https:\/\/www.grupofamilia.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Alicorp\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.alicorp.com.pe\/pe\/es\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/AnyConv.com__1519950341394.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Alicorp<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> \u00a0Successful implementation of SAP CRM for Alicorp.<\/p>\n<p><em><strong>Project dates:<\/strong><\/em> aug. 2009 \u2013 Apr. 2010<\/p>\n<p><em><strong>Project scope:\u00a0<\/strong><\/em><\/p>\n<p>Implementation of SAP CRM On Premise solution for the attention and monitoring of complaints and claims in the Call Center:<br \/>\n\u2013 Implementation of the client web interaction center for the Alicorp call center<br \/>\n\u2013 Integration of SAP CRM with ERP<br \/>\n\u2013 Management indicators, reports and analysis for the implemented processes<\/p>\n<p><em><strong>Industry:<\/strong><\/em> Food and beverage manufacturing<\/p>\n<p><em><strong>Country:<\/strong><\/em> <span aria-hidden=\"true\">Lima Peru<\/span><\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.alicorp.com.pe\/pe\/es\/\">https:\/\/www.alicorp.com.pe\/pe\/es\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Ron\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.santateresarum.com\/\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/AnyConv.com__1566312837766.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><em><strong>Company name:<\/strong><\/em> Rum Santa Teresa<\/p>\n<p><em><strong>Project name:<\/strong><\/em> Implementation of Marketing functionality in support of the Rum Club process.<\/p>\n<p><em><strong>Project dates:<\/strong><\/em> jan. 2009 \u2013 Nov. 2009<\/p>\n<p><em><strong>Project scope:<\/strong><\/em><\/p>\n<p>- Organizational structure<br \/>\n\u2013 Business Partners<br \/>\n\u2013 Campaign Planning<br \/>\n\u2013 Segmentation<br \/>\n\u2013 Campaign Management<br \/>\n\u2013 Lead Management<br \/>\n- Activities<br \/>\n\u2013 Account and Contact Management<br \/>\n\u2013 Workflow for sales process management<br \/>\n\u2013 Handling of complaints and claims<br \/>\n\u2013 Handling customer requests<br \/>\n\u2013 Post-Sales Process Support<\/p>\n<p><em><strong>Industry:<\/strong><\/em> Beverage manufacturing<\/p>\n<p><em><strong>Country:<\/strong><\/em> Caracas, Federal District, Venezuela<\/p>\n<p><em><strong>Web page:<\/strong> <\/em><a href=\"https:\/\/www.santateresarum.com\/\">https:\/\/www.santateresarum.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Royal\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/royal-holiday.com\/en\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/05\/AnyConv.com__1519857020113.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Royal Holiday<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> Design of demand generation, membership sales and post-sales support processes<\/p>\n<p><em><strong>Project dates:<\/strong><\/em> jun. 2009 \u2013 July 2009<\/p>\n<p><em><strong>Project scope:<\/strong><\/em><\/p>\n<p>\u2013 Preparation and Monitoring of Project Progress.<br \/>\n\u2013 Understanding of requirements and solution design<br \/>\n\u2013 Quality assurance of implementation.<br \/>\n\u2013 The functionality implemented was:<br \/>\n\u2013 Campaign Planning.<br \/>\n\u2013 Campaign Management.<br \/>\n- Customer segmentation.<br \/>\n\u2013 Activity Management.<br \/>\n\u2013 Opportunity Management.<br \/>\n\u2013 Claims Management.<br \/>\n\u2013 Management of Client requests.<\/p>\n<p><em><strong>Industry:<\/strong><\/em> Travel organization<\/p>\n<p><em><strong>Country:<\/strong><\/em> Mexico<\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/royal-holiday.com\/en\">https:\/\/royal-holiday.com\/en<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Colsubsidio\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1628203709348.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1628203709348.jpg 100w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1628203709348-12x12.jpg 12w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Colsubsidy<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> Implementation of SAP CRM E-commerce for the pharmacies business unit.<\/p>\n<p><em><strong>Project dates: <\/strong><\/em>dec. 2008 \u2013 July 2009<\/p>\n<p><em><strong>Project scope:<\/strong><\/em><\/p>\n<p>Preparation and Monitoring of Project Progress.<br \/>\n\u2013 Understanding of requirements and solution design<br \/>\n\u2013 Quality assurance of implementation.<br \/>\n\u2013 The functional scope of the project was:<br \/>\n- Master data:<br \/>\n- Organizational structure.<br \/>\n\u2013 Commercial Interlocutor.<br \/>\n\u2013 Products and Prices.<br \/>\n\u2013 Middleware:<br \/>\n\u2013 Integration with ERP for configuration migration.<br \/>\n- Sales:<br \/>\n\u2013 Management of Sales Orders.<br \/>\n\u2013 Replication of Sales Orders to ERP.<br \/>\n\u2013 Continuity of the Delivery and payment process in ERP.<br \/>\n\u2013 B2B and B2C e-commerce for the sale of pharmacy products.<\/p>\n<p><em><strong>Industry: <\/strong><\/em>Non-profit organizations<\/p>\n<p><em><strong>Country:\u00a0<\/strong><\/em>Colombia<\/p>\n<p><em><strong>Web page: <\/strong><\/em><a href=\"https:\/\/www.drogueriascolsubsidio.com\/\">https:\/\/www.drogueriascolsubsidio.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Gecolsa\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1597175618812.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1597175618812.jpg 100w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1597175618812-12x12.jpg 12w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Gecolsa<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> SAP CRM implementation<\/p>\n<p><em><strong>Project dates:<\/strong><\/em> may. 2008 \u2013 Jan. 2009<\/p>\n<p><em><strong>Project scope:<\/strong><\/em><\/p>\n<p>\u2013 Implementation of claims management, customer service and management of service orders and satisfaction surveys.<br \/>\n\u2013 Preparation and Monitoring of Project Progress.<br \/>\n\u2013 Understanding of requirements and solution design<br \/>\n\u2013 Quality assurance of implementation.<br \/>\n- Master data:<br \/>\n\u2013 Activity Management.<br \/>\n\u2013 Management of Maintenance Orders<br \/>\n\u2013 Survey Management<br \/>\n<em><strong>Industry:<\/strong><\/em> Construction<\/p>\n<p><em><strong>Country:<\/strong><\/em> Colombia<\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/gecolsa.com\/\">https:\/\/gecolsa.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"BancoPopular\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/descarga-150x150.png\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/descarga-150x150.png 150w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/descarga-12x12.png 12w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/descarga.png 225w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">popular Bank<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> SAP CRM and Marketing Proof of Concept<\/p>\n<p><em><strong>Project dates:<\/strong><\/em> nov. 2005 \u2013 Mar. 2006<\/p>\n<p><em><strong>Project scope:<\/strong><\/em><\/p>\n<p>\u2013 Understanding of requirements, design and configuration of business scenarios specific to the Banking industry<br \/>\n\u2013 Functionality implemented at the demo level was:<br \/>\n- Master data:<br \/>\n\u2013 Marketing Campaign Planning.<br \/>\n\u2013 Management of marketing campaigns.<br \/>\n\u2013 Monitoring of Activities and Sales opportunities.<br \/>\n\u2013 Attention to customer complaints and requirements.<\/p>\n<p><em><strong>Industry:<\/strong><\/em> Banking<\/p>\n<p><em><strong>Country:<\/strong><\/em> Puerto Rico<\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.popular.com\/\">https:\/\/www.popular.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Cantv\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1519855895232.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1519855895232.jpg 100w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1519855895232-12x12.jpg 12w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">cantv<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> SAP CRM implementation for Telco<\/p>\n<p><em><strong>Project dates:<\/strong><\/em> sea. 2003 \u2013 Mar. 2005<\/p>\n<p><em><strong>Project scope:<\/strong><\/em><\/p>\n<p>\u2013 Implementation of the mySAP CRM 4.0 solution for Cantv call centers with 240 agents supporting post-sales processes<\/p>\n<p><em><strong>Industry:<\/strong><\/em> Telecommunications<\/p>\n<p><em><strong>Country:<\/strong><\/em> Venezuela<\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.cantv.com.ve\/\">https:\/\/www.cantv.com.ve\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Epa\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1519891167090.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1519891167090.jpg 100w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1519891167090-12x12.jpg 12w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">EPA<\/span><\/p>\n<p><strong>Project name:<\/strong> SAP CRM implementation integrated with the Telephony platform (CTI)<\/p>\n<p><strong>Project dates:<\/strong> nov. 2002 \u2013 Mar. 2003<\/p>\n<p><strong>Project scope:<\/strong><\/p>\n<p>\u2013 Implementation of SAP CRM Service, Interaction Center and CTI integration<br \/>\n\u2013 Understanding of requirements<br \/>\n\u2013 Design of solution supported in SAP CRM<br \/>\n\u2013 Implementation of processes defined in scope.<br \/>\n\u2013 Implemented functionality:<br \/>\n- Organizational structure<br \/>\n\u2013 Commercial Interlocutor<br \/>\n\u2013 Management of Sales Activities<br \/>\n\u2013 Management of Claims and Customer Requests<\/p>\n<p><strong>Industry:<\/strong> Retail sale<\/p>\n<p><strong>Country:<\/strong> Venezuela<br \/>\n<strong>Web page<\/strong>: <a href=\"https:\/\/ve.epaenlinea.com\/\">https:\/\/ve.epaenlinea.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Enelven\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1519861479365.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1519861479365.jpg 100w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1519861479365-12x12.jpg 12w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">ENELVEN<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> SAP IS-U Implementation<\/p>\n<p><em><strong>Project dates:<\/strong><\/em> may. 2002 \u2013 Feb. 2003<\/p>\n<p><em><strong>Project scope:<\/strong><\/em><\/p>\n<p>Understanding of requirements<br \/>\n\u2013 Implementation of processes defined in scope.<br \/>\n\u2013 Implemented Functionality:<br \/>\n\u2013 Customer Service Module:<br \/>\n\u2013 Front End Service for Offices and Call Centers.<br \/>\n\u2013 Management of Activities and Contacts.<\/p>\n<p><em><strong>Industry:<\/strong><\/em> Oil and gas<\/p>\n<p><em><strong>Country:<\/strong><\/em> Venezuela<\/p>\n<p><em><strong>Web page:<\/strong><\/em>\u00a0 <a href=\"http:\/\/www.corpoelec.gob.ve\/\">http:\/\/www.corpoelec.gob.ve\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Electricidad\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1519861479365-1.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1519861479365-1.jpg 100w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1519861479365-1-12x12.jpg 12w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Caracas Electricity (EDC)<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> SAP IS-U Implementation<\/p>\n<p><em><strong>Project dates:<\/strong><\/em> may. 2001 \u2013 May 2002<\/p>\n<p><em><strong>Project scope:<\/strong><\/em><\/p>\n<p>\u2013 Understanding of requirements<br \/>\n\u2013 Design of solution supported in SAP CRM<br \/>\n\u2013 Implementation of processes defined in scope.<br \/>\n\u2013 Implemented Functionality:<br \/>\n\u2013 Customer Service Module:<br \/>\n\u2013 Front End Service for Offices and Call Centers.<br \/>\n\u2013 Management of Activities and Contacts.<\/p>\n<p><em><strong>Industry:<\/strong> <\/em>Renewable energy semiconductor manufacturing<\/p>\n<p><em><strong>Country:<\/strong><\/em> Venezuela<\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"http:\/\/www.corpoelec.gob.ve\/\">http:\/\/www.corpoelec.gob.ve\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Plumrose\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1566647502654.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1566647502654.jpg 100w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1566647502654-12x12.jpg 12w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Plumrose<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> Implementation of the CIC of CRM On Premise for the call center.<\/p>\n<p><em><strong>Project dates:<\/strong><\/em> sea. 2001 \u2013 May 2001<\/p>\n<p><em><strong>Project scope:<\/strong><\/em><\/p>\n<p>\u2013 Understanding of requirements<br \/>\n\u2013 Design of solution supported in SAP CRM<br \/>\n\u2013 Implementation of processes defined in scope.<\/p>\n<p><em><strong>Industry:<\/strong><\/em> Manufacture<\/p>\n<p><em><strong>Country:<\/strong> <\/em>Venezuela<\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.plumrose.com\/\">https:\/\/www.plumrose.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Grupoleti\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1637351367500.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1637351367500.jpg 100w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1637351367500-12x12.jpg 12w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Leti Group<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> Implementing CIC in R3<\/p>\n<p><em><strong>Project dates:<\/strong><\/em> jan. 2001 \u2013 Mar. 2001<\/p>\n<p><em><strong>Project scope:<\/strong><\/em><\/p>\n<p>\u2013 Configuration of 20 FOP in the CIC<br \/>\n\u2013 Configuration and documentation of front office processes in the R3 CIC<\/p>\n<p><em><strong>Industry:<\/strong><\/em> Manufacturing of pharmaceutical products<\/p>\n<p><em><strong>Country:<\/strong><\/em> Venezuela<\/p>\n<p><em><strong>Web page:<\/strong><\/em><a href=\"https:\/\/grupoleti.com\/\"> https:\/\/grupoleti.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Teledatos\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1590111552575.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1590111552575.jpg 100w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/1590111552575-12x12.jpg 12w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">Teledata<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> Consultant member of the evaluation and operational diagnosis team of the Call Center Teledatos,<\/p>\n<p><em><strong>Project dates:<\/strong><\/em> oct. 1999 \u2013 Dec. 1999<\/p>\n<p><em><strong>Project scope:<\/strong><\/em><\/p>\n<p>Teledata Call Center operational diagnosis<\/p>\n<p><em><strong>Industry:<\/strong><\/em> Outsourcing and relocation advice<\/p>\n<p><em><strong>Country:<\/strong><\/em> Colombia<\/p>\n<p><em><strong>Web page:<\/strong><\/em><a href=\"https:\/\/teleperformance.com\/en-us\/locations\/colombia-site\/colombia\/\"> https:\/\/teleperformance.com\/en-us\/locations\/colombia-site\/colombia\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Etb\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/AnyConv.com__1647039133341.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/AnyConv.com__1647039133341.jpg 100w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/AnyConv.com__1647039133341-12x12.jpg 12w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">ETB \u2013 Bogot\u00e1 Telecommunications Energy<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> WorFlows implementation<\/p>\n<p><em><strong>Project dates:<\/strong><\/em> jan. 1999 \u2013 May. 1999<\/p>\n<p><em><strong>Project scope:<\/strong><\/em><\/p>\n<p>WorFlows implementation<\/p>\n<p><em><strong>Industry:<\/strong><\/em> Telecommunications<\/p>\n<p><em><strong>Country:<\/strong><\/em> Colombia<\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/etbdigital.com\/\">https:\/\/etbdigital.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\" id=\"Cafam\"  style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div id=\"CAFAM\" class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/AnyConv.com__1548868170653.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" srcset=\"https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/AnyConv.com__1548868170653.jpg 100w, https:\/\/tigmconsulting-us.com\/wp-content\/uploads\/2022\/06\/AnyConv.com__1548868170653-12x12.jpg 12w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"NormalTextRun SCXW253823239 BCX0\"><em>Company name: <\/em><\/span><\/strong><span class=\"NormalTextRun SCXW253823239 BCX0\">CAFAM<\/span><\/p>\n<p><em><strong>Project name:<\/strong><\/em> SAP ERP implementation at CAFAM.<\/p>\n<p><em><strong>Project dates: <\/strong><\/em>feb. 1998 \u2013 Nov. 1998<\/p>\n<p><em><strong>Project scope: <\/strong><\/em>SAP ERP implementation project<\/p>\n<p>Developed and tested ABAP data migration programs and necessary interfaces for FI, HR and LO modules.<\/p>\n<p><em><strong>Industry:<\/strong><\/em> Services for the individual and family<\/p>\n<p><em><strong>Country:<\/strong> <\/em>Colombia<\/p>\n<p><em><strong>Web page:<\/strong><\/em> <a href=\"https:\/\/www.cafam.com.co\/\">https:\/\/www.cafam.com.co\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"#Inicio\">Go to start: TIGM Consulting Experience<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div>","protected":false},"excerpt":{"rendered":"Experience Our projects include a business consulting component that seeks to improve our clients&#039; Customer Experience and Customer Management: Analysis and diagnosis of current customer management processes in your company. Business consulting to improve your customer experience and customer management processes.","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page.php","meta":{"footnotes":""},"categories":[47],"tags":[46],"class_list":["post-36","page","type-page","status-publish","hentry","category-experiencia-tigm-consulting","tag-experienciatigmconsulting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Experiencia TIGM Consulting - TIGM Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tigmconsulting-us.com\/en\/experiencia\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Experiencia TIGM Consulting - 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