{"id":955,"date":"2022-06-11T13:53:09","date_gmt":"2022-06-11T13:53:09","guid":{"rendered":"https:\/\/tigmconsulting-us.com\/?page_id=955"},"modified":"2022-06-11T17:20:13","modified_gmt":"2022-06-11T17:20:13","slug":"experiencia-industria-banca-y-servicios-financieros","status":"publish","type":"page","link":"https:\/\/tigmconsulting-us.com\/en\/experiencia-industria-banca-y-servicios-financieros\/","title":{"rendered":"Experience \u2013 Industry \u2013 Banking and Financial Services"},"content":{"rendered":"

Experience - Industry - Banking and Financial Services<\/h2><\/div><\/div><\/div><\/div>
<\/div>

We are passionate about improving customer management processes and customer experience for each of our clients by applying the best practices, requirements and strategy of their business and our previous experience.<\/h4>
<\/span><\/span><\/span><\/span>\n<\/div>

Below is our project experience to date:<\/h4>
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Company name: <\/em><\/span><\/strong>National Development Finance<\/span><\/p>\n

Project name:<\/strong><\/em> SAP Cloud for Customer Implementation<\/p>\n

Project dates<\/span><\/strong><\/em>:\u00a0<\/strong><\/em>feb. 2017 \u2013 June 2017<\/span><\/p>\n

Project Scope:<\/strong><\/em>
\n\u2013 Implementation of SAP C4C for the FDN commercial process.<\/p>\n

Industry:\u00a0<\/strong><\/span><\/span><\/em>Financial services<\/span><\/span><\/p>\n

Country:\u00a0<\/strong><\/em>Bogot\u00e1, Capital District, Colombia<\/span><\/span><\/p>\n

Web page:<\/strong><\/em> https:\/\/www.fdn.com.co\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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\n\t\t\t\"logo-grupo-bancolombia\"<\/a>\n\t\t<\/figure>\n\t<\/div>\n\n\t
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Company name: <\/em><\/span><\/strong>Bancolombia<\/span><\/p>\n

Project name:<\/strong><\/em> SAP CRM Solution Architect<\/p>\n

Project dates:<\/strong><\/em> feb. 2010 \u2013 Mar. 2012<\/p>\n

Project scope:<\/strong><\/em><\/p>\n

\u2013 Support in review and recommendations to the BBP of the first phase of the CRM project for Bancolombia: Phase Scope; Customer linking and updating process on the SAP CRM platform.<\/p>\n

\u2013 Functional Leader of the Design Phase for the implementation of the Opening processes of Passive Banking Products (Savings Account, Checking Account and CDTs) for the Bancolombia Miami, Cayman, Panana and Puerto Rico Agencies.<\/p>\n

\u2013 Functional Leader for the Bancolombia Product Design phase for the implementation of the Openings (Account Origination) and News processes for the products:
\n\u2013 Debit and Credit Cards.
\n\u2013Trade.
\n- Passives.
\n- Briefcase.
\n- Guarantee.<\/p>\n

\u2013 The required business processes were supported in the following SAP CRM functionality:
\n-Master data:
\n-Organizational structure.
\n\u2013 Commercial Interlocutor.
\n\u2013 Products and Prices.
\n\u2013 Processes included in scope:
\n\u2013 Account Origination. CRm scenario for the Financial industry.
\n\u2013 Service Request.
\n\u2013 Case Management.
\n- Activities.
\n- Opportunities.<\/p>\n

Industry:<\/strong><\/em> Banking<\/p>\n

Country:<\/strong><\/em> Medellin, Antioquia, Colombia<\/p>\n

Web page:<\/strong><\/em> https:\/\/www.bancolombia.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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Company name: <\/em><\/span><\/strong>popular Bank<\/span><\/p>\n

Project name:<\/strong><\/em> SAP CRM and Marketing Proof of Concept<\/p>\n

Project dates:<\/strong><\/em> nov. 2005 \u2013 Mar. 2006<\/p>\n

Project scope:<\/strong><\/em><\/p>\n

\u2013 Understanding of requirements, design and configuration of business scenarios specific to the Banking industry
\n\u2013 Functionality implemented at the demo level was:
\n- Master data:
\n\u2013 Marketing Campaign Planning.
\n\u2013 Management of marketing campaigns.
\n\u2013 Monitoring of Activities and Sales opportunities.
\n\u2013 Attention to customer complaints and requirements.<\/p>\n

Industry:<\/strong><\/em> Banking<\/p>\n

Country:<\/strong><\/em> Puerto Rico<\/p>\n

Web page:<\/strong><\/em> https:\/\/www.popular.com\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n

<\/span><\/div>
<\/span><\/span><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div>
<\/div>","protected":false},"excerpt":{"rendered":"Experience - Industry - Banking and Financial Services We are passionate about improving customer management and customer experience processes for each of our clients by applying best practices, requirements, and strategies specific to their business, along with our prior experience. Below is our project experience to date: Company Name: Financial [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[47,39],"tags":[46],"class_list":["post-955","page","type-page","status-publish","hentry","category-experiencia-tigm-consulting","category-industria-banca-y-servicios-financieros","tag-experienciatigmconsulting"],"yoast_head":"\nExperiencia - Industria - Banca y Servicios Financieros - TIGM Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tigmconsulting-us.com\/en\/experiencia-industria-banca-y-servicios-financieros\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Experiencia - Industria - Banca y Servicios Financieros - 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